We reply within one business day. Account and billing questions, directory corrections, and privacy requests all go here.
Privacy & account data
See our privacy policy and data rights for accessing, correcting, or deleting personal data.
Directories & listings
Submission rules are in our submission guidelines. Use the form for missing or inaccurate listings — include the URL, skill, or server name.
Sales & partnerships
For demos, partnerships, and enterprise sales, see /demo instead.
Prefer email? Write to [email protected] directly — but the form replies faster since it routes straight to the right person.
Get in touch
Send us a message
We reply to every request within one business day.
Frequently asked questions
How fast does explainx.ai support reply?
Within one business day. Submissions go straight to the team's inbox with a reply-to set to your email, so a normal reply from us reaches you directly — no ticket portal to check back on.
What's the fastest way to report a bug?
Use the support form below with the "Bug / technical issue" topic, and include steps to reproduce, your browser, and a screenshot if you have one. That's usually enough for the team to reproduce it without a back-and-forth.
Can I fix an inaccurate directory listing?
Yes — select "Directory listing" as the topic and include the exact URL, skill name, or MCP server name. See the submission guidelines for what's expected from listings generally.
Where do I ask about billing or my subscription?
Select "Account & billing" as the topic. If you're signed in, our team can see your subscription status automatically, which speeds up refund and plan-change requests.