Module A — Discovery, data & guardrails for retail
Frame where RAG / retrieval changes regulated and operational workflows in retail before scaling beyond pilots. Target outcome: Conversion rate improvement (15-35% increase).
session outline
- Stakeholder map: sponsors, risk, and practitioners who own RAG / retrieval outcomes in your org.
- Data boundary & classification: what can flow into models vs. what stays offline—using retail-specific examples (e.g., Personalized product recommendations (20-30% revenue uplift)).
- Compliance checkpoints: Consumer data protection laws, PCI-DSS for payment processing requirements for retail.
- Acceptable use, logging, and escalation when outputs inform customer or patient-facing decisions.
- Pilot scorecard: hypothesis, baseline, success metrics (targeting: Conversion rate improvement (15-35% increase)), and kill criteria.
labs
- Facilitated triage: three candidate RAG / retrieval use cases scored on feasibility × impact × risk for retail. Reference cases: Personalized product recommendations (20-30% revenue uplift); Inventory optimization and demand forecasting.
- Compliance red-team: how Consumer data protection laws would challenge each brief (structure only—not legal advice).
beyond-catalog topics (custom)
- Procurement-ready comparison criteria when evaluating RAG / retrieval vendors for retail use cases.
- Region-specific regulatory touchpoints: Consumer data protection laws, PCI-DSS for payment processing for multi-country operations.